Tucson Senior Faces Persistent Landline Issues, Citing Unresponsive Provider
A 93-year-old Eastside resident in Tucson has faced persistent landline issues for nearly three years, including static and an unreliable connection, despite paying over $100 monthly for CenturyLink service. The ongoing problems have caused frustration and raised safety concerns for…
Tucson, AZ, September 18, 2026 —
A 93-year-old resident living on Tucson’s Eastside has been experiencing significant and ongoing problems with her landline telephone service for close to three years. The issues, described as static and an unreliable connection, have persisted despite the resident paying over $100 each month for service from CenturyLink.
The prolonged service disruptions have led to considerable frustration for the senior and her family. Beyond the inconvenience, the unreliability of the landline has also raised safety concerns, particularly given the resident’s age.
Family members have reportedly attempted to address the persistent issues with the service provider, but the company has been described as unresponsive to the ongoing complaints. Details regarding specific attempts to contact CenturyLink, the nature of their responses, or a timeline for resolution were not provided.
The monthly cost for the service exceeds $100, adding financial strain to the recurring technical difficulties. The specific model of landline service or the exact equipment being used was not detailed. The duration of the problem, nearly three years, highlights a sustained period of service deficiency for the customer.
CenturyLink’s reported lack of responsiveness exacerbates the situation, leaving the resident and her family without a reliable communication tool that is often critical for seniors.
Story summarized from the original created by Athena Kehoe on www.kgun9.com, see more information here.
Media gallery
